At Geepas we try the hardest for our customers to be happy with their purchase and to continue returning to Geepas for more. There are several factors that are out of our control when it comes to product quality and presentation.
We have no control over how the shipping courier will handle the packages or how they will arrive at their destination. One aspect that we do have control over is giving the best possible customer experience - with a dedicated customer service team we will make sure that you get the product you have paid for in the right condition!
If your Geepas product arrives faulty or the product malfunctions you will receive a free replacement. We always strive to provide the best outcome for the customer.
In cases of the products being damaged by the consumer we provide help and suggestions but you will not be issued with a replacement...
You can contact the Geepas customer service team by phone, email or social media channels. We will guide you and resolve any issues you may be encountering!
Geepas | For You. For Life